Legal notice

Elvoriad™ is an online destination for smart ambient lighting, rechargeable lamps, sensor lighting, and decorative illumination designed for contemporary living spaces.

These Terms of Use explain the rules that apply when you browse, access, interact with, or use the Elvoriad™ website and its available features.

Elvoriad™ is owned and operated by Hangzhou Shanyuan Outdoor Technology Co., Ltd.

By accessing or using this website, you agree to use it in accordance with these Terms of Use and applicable law. If you do not agree with these terms, please discontinue use of the website.

1. Using the Elvoriad™ Website

You may use this website for lawful personal shopping, product research, customer-service communication, account functions where available, and other purposes reasonably associated with the services we provide.

You are responsible for ensuring that your use of the website complies with laws applicable to you.

You may not use the website in a way that intentionally interferes with its operation, compromises its security, damages its content, or prevents other visitors from using it normally.

Access to the website does not give a visitor ownership of the website, its software, product materials, photographs, graphics, brand assets, or other protected content.

2. Customer Accounts

Certain website functions may allow or require a customer account.

If you create an account, you are responsible for providing reasonably accurate information and for maintaining the confidentiality of your login credentials.

You should not knowingly share account passwords with unauthorized persons or use another person's account without permission.

If you believe your account has been accessed without authorization, please change the applicable credentials where possible and contact service@elvoriad.com.

We may restrict or suspend access to an account when reasonably necessary to investigate suspected misuse, protect website security, comply with applicable requirements, or prevent unauthorized activity.

Account restrictions will not be used simply to prevent a customer from contacting us about an existing order, return, refund, or other legitimate consumer issue.

3. Elvoriad™ Content & Intellectual Property

The Elvoriad™ website has been developed around a distinct visual and product identity: sculptural lighting forms, ambient-light concepts, product photography, written descriptions, interface elements, graphics, brand marks, and other creative materials.

Unless otherwise stated, website materials owned by us or used with authorization are protected by applicable intellectual-property laws.

This may include:

  • The Elvoriad™ name and brand presentation

  • Logos and brand graphics

  • Original product photography and visual compositions

  • Product descriptions and editorial copy

  • Page layouts and original graphic elements

  • Videos, illustrations, icons, and promotional creative

  • Other original content created for the website

You may view and use website content for ordinary personal shopping and informational purposes.

You may not, without applicable permission, reproduce substantial portions of the website for commercial use, falsely present Elvoriad™ content as your own, remove ownership notices, use our branding to impersonate us, or create a misleading website or communication that suggests an unauthorized affiliation with Elvoriad™.

Nothing in these Terms transfers ownership of Elvoriad™ intellectual property to a website visitor.

4. Product Information on the Website

We aim to present Elvoriad™ lighting products in a way that gives customers useful information about their appearance, intended use, controls, dimensions, lighting functions, power requirements, and other relevant characteristics.

However, displays can vary. Colors and brightness shown on a screen may appear different depending on the monitor, phone, display calibration, photography conditions, or surrounding light.

For smart and electrical lighting products, specifications shown on the applicable product page should correspond to the product being offered. Features such as connectivity, battery capacity, electrical ratings, included accessories, sensor behavior, and compatible controls may differ between models.

Website images are intended to represent products as accurately as reasonably possible but should not be interpreted as a guarantee that screen-rendered color or perceived illumination will be identical in every physical environment.

5. Prohibited Website Activity

To keep the website functional and trustworthy, you may not intentionally use it to:

  • Introduce malware, malicious scripts, or other harmful code

  • Attempt unauthorized access to accounts, servers, databases, or restricted systems

  • Circumvent website security or access controls

  • Conduct fraudulent activity or impersonate another person or organization

  • Collect information from the website through abusive automated methods

  • Interfere with checkout, account, or website functionality

  • Submit knowingly false or deceptive information

  • Use the website to infringe intellectual-property or privacy rights

  • Misrepresent an affiliation with Elvoriad™ or its operator

  • Use website content for unlawful commercial exploitation

  • Engage in activity prohibited by applicable law

We may take reasonable steps to investigate, limit, or block activity that threatens the security, integrity, or lawful operation of the website.

6. Reviews, Messages & Other Submitted Material

If the website allows you to submit a review, photograph, feedback, question, or other content, you remain responsible for what you submit.

Please do not submit material that is unlawful, intentionally deceptive, threatening, infringing, malicious, or that contains another person's confidential information without appropriate authorization.

If you voluntarily submit feedback or a product review for publication, you authorize us to use, display, reproduce, and format that material as reasonably necessary to operate the relevant website feature, subject to applicable law and privacy requirements.

We may moderate or remove submitted material where reasonably necessary to address spam, abuse, unlawful content, security concerns, infringement, or material unrelated to the purpose of the feature.

7. Third-Party Services

Parts of an online store may depend on independently operated services.

These can include commerce infrastructure, payment providers, shipping or tracking services, analytics tools, advertising measurement technologies, or other services integrated with or linked from the website.

When you leave Elvoriad™ or interact directly with an independently operated third-party service, that provider's own terms and privacy practices may apply.

A link to another website does not by itself mean that Elvoriad™ controls, owns, or endorses everything available through that service.

Questions about how Elvoriad™ handles personal information are addressed separately in our Privacy Policy.

8. Website Availability

We work to keep the Elvoriad™ website accessible and useful, but continuous or uninterrupted availability cannot reasonably be guaranteed.

Maintenance, software updates, hosting interruptions, network conditions, security events, third-party service outages, or other technical circumstances may temporarily affect some functions.

We may also update, reorganize, add, or discontinue website features when reasonably necessary to operate and improve the store.

Temporary website unavailability does not alter an already established customer right relating to an order, approved refund, or other transaction.

If you need assistance with an existing purchase while a website function is unavailable, you may contact service@elvoriad.com.

9. Responsible Use of Product Information

Instructions, safety information, installation guidance, and technical information provided for Elvoriad™ products should be followed according to the specific product purchased.

Smart decorative lights and sensor lights should not be assumed to provide emergency, life-safety, security-alarm, or code-required illumination unless a particular product is expressly designed and documented for that purpose.

Customers should not modify electrical components, rechargeable batteries, charging systems, or product housings in a way that conflicts with the supplied instructions.

Product-specific safety information takes priority over general decorative or lifestyle descriptions appearing elsewhere on the website.

10. Limits Relating to Website Use

To the extent permitted by applicable law, we are not responsible for losses caused solely by circumstances outside our reasonable control in connection with website availability, third-party network interruption, or misuse of the website contrary to these Terms.

This section is not intended to exclude responsibility that cannot legally be excluded or to eliminate customer rights relating to defective, damaged, incorrect, or materially misdescribed products.

Nothing in these Terms of Use is intended to prevent a customer from exercising rights available under applicable consumer law.

11. Updates to These Terms

As the Elvoriad™ website develops, these Terms of Use may occasionally be revised to reflect changes to website functions, technology, business practices, or applicable requirements.

When a revised version is published, the Last Updated date will be updated.

The version available on the website at the relevant time applies to your subsequent use of the website, subject to rights and obligations that have already arisen and cannot lawfully be changed retroactively.

12. Questions About Website Use

Questions about these Terms of Use or use of the Elvoriad™ website may be directed to:

Elvoriad™
Owned and operated by Hangzhou Shanyuan Outdoor Technology Co., Ltd.

Owner: Chen Lei
Business Address: Room 108, Building 3, No. 8-2 Jiaqi Road, Xianlin Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Email: service@elvoriad.com
Telephone: +86 17896464190
Customer Service Hours: 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT)